Refund policy

Refund & Return Policy

Last updated: [Month Day, Year]

Thank you for shopping with us. Customer satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

Returns

We offer a 30-day return policy. Customers may request a return within 30 days after receiving their order.

To qualify for a return, items must:

Be unused and unworn
Be in original condition
Include original tags and packaging
Include proof of purchase or order confirmation

To request a return, please contact us at:

Email: mckeighancerva469@hotmail.com

Return Address:
[INSERT RETURN ADDRESS]

Please do not return any items without contacting us first. Unauthorized returns may not be accepted.

Return Approval

Once your return request is approved, we will provide detailed instructions for returning your item.

In some cases, customers may be responsible for return shipping costs unless the product is defective, damaged, or incorrect.

Please ensure returned items are securely packaged to avoid damage during transit.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and provide a solution.

We may request photos of the product and packaging for verification purposes.

Non-Returnable Items

The following items are generally not eligible for return:

Personalized or custom-made products
Perishable goods
Beauty and personal care products
Hazardous materials
Flammable liquids or gases
Gift cards
Clearance or final sale items

If you are unsure whether your item is eligible for return, please contact us before purchasing.

Exchanges

We currently do not provide direct exchanges.

If you would like a different item, please return the original product first and place a new order separately after your return is approved.

European Union 14-Day Right of Withdrawal

For orders shipped to countries within the European Union, customers have the right to cancel or return their order within 14 days without providing a reason.

Returned items must still meet the return eligibility conditions listed above.